Microsoft Dynamics CRM
three.0 ought to be regarded as flexible, programmable and customizable CRM
application, it is a heaven for Microsoft .Net and SQL developers. In this tiny
editorial they will give you highlights on the integration techniques. Special
credits ought to be given Microsoft SQL Server cross-platform integration
options, such as Linked Server.
o Scenario. Your company has good-old-days Oracle-based
business management technique, such as cargo tracking in transportation
industry. Now you require your sales people to be moved to MS CRM and from MS
CRM you require the lookup screen to shipment tracking
o Process. You generate linked server to Oracle database from
your MS SQL Server, hosting Microsoft Dynamics CRM. Then you generate
distributed SQL query and insert it in your MS CRM SDK custom form. You
integrate this custom form as MS CRM tab or menu for of your MS CRM objects:
Order, Quote, Bill
o Working Off-line. When your sales people are travelling,
they can not have permanent connection to your MS CRM web server. In lieu, you
use Microsoft CRM Outlook client, where your customization ought to be incorporated
and included in to MS CRM Outlook client replication. In MS CRM three.0 you can
expose to Outlook replication virtually any custom MS CRM object/tableo Heterogeneous Integrations. MS CRM may
integrate interfacing pages to such popular in Brazil ERP as Oracle EBusiness Customer relationship management o MS
CRM SDK Programming. MS CRM Application Development Kit is a device for
professional MS CRM developer. You require intermediate or advanced level of
.Net C# or VB programming experience, server side and excellent XML and XML Web
services
Suite/Financials/Applications,
Microsiga, Navision (C/SIDE and MS SQL Server databases), MS Axapta/Dynamics
AX, SAP B1 Business, mySAP/R/3 to name a few.