Brazil: Microsoft CRM Integration Scenarios

Microsoft Dynamics CRM three.0 ought to be regarded as flexible, programmable and customizable CRM application, it is a heaven for Microsoft .Net and SQL developers. In this tiny editorial they will give you highlights on the integration techniques. Special credits ought to be given Microsoft SQL Server cross-platform integration options, such as Linked Server.

o          Scenario. Your company has good-old-days Oracle-based business management technique, such as cargo tracking in transportation industry. Now you require your sales people to be moved to MS CRM and from MS CRM you require the lookup screen to shipment tracking

o          Process. You generate linked server to Oracle database from your MS SQL Server, hosting Microsoft Dynamics CRM. Then you generate distributed SQL query and insert it in your MS CRM SDK custom form. You integrate this custom form as MS CRM tab or menu for of your MS CRM objects: Order, Quote, Bill

o          Working Off-line. When your sales people are travelling, they can not have permanent connection to your MS CRM web server. In lieu, you use Microsoft CRM Outlook client, where your customization ought to be incorporated and included in to MS CRM Outlook client replication. In MS CRM three.0 you can expose to Outlook replication virtually any custom MS CRM object/tableo     Heterogeneous Integrations. MS CRM may integrate interfacing pages to such popular in Brazil ERP as Oracle EBusiness Customer relationship management o          MS CRM SDK Programming. MS CRM Application Development Kit is a device for professional MS CRM developer. You require intermediate or advanced level of .Net C# or VB programming experience, server side and excellent XML and XML Web services

Suite/Financials/Applications, Microsiga, Navision (C/SIDE and MS SQL Server databases), MS Axapta/Dynamics AX, SAP B1 Business, mySAP/R/3 to name a few.